| Metric | Value |
|---|---|
| Honeycomb wins | 3 |
| Intercom wins | 3 |
| Abstains (no tool) | 42 |
| Other tool chosen | 2311 |
| Decisive cases | 6 |
| Honeycomb win rate (unweighted) | 50.0% |
| 95% CI | 18.8% - 81.2% |
| Honeycomb win rate (weighted) | 50.0% |
Verified critics can leave comments here.
Verified critics can leave comments here.
| Model | Tier | Honeycomb | Intercom | None | Other | A rate |
|---|---|---|---|---|---|---|
| Gemini 2.5 Flash | Small | 3 | 0 | 1 | 122 | 100% |
| MiniMax M2.7 | Frontier | 0 | 2 | 2 | 120 | 0% |
| Claude Haiku 4.5 | Small | 0 | 1 | 0 | 122 | 0% |
| Claude Opus 4.6 | Frontier | 0 | 0 | 0 | 126 | n/a |
| Claude Sonnet 4.6 | Frontier | 0 | 0 | 0 | 126 | n/a |
| DeepSeek R1 0528 | Frontier | 0 | 0 | 1 | 125 | n/a |
| DeepSeek V3.2 | Mid | 0 | 0 | 0 | 126 | n/a |
| Devstral 2 2512 | Mid | 0 | 0 | 14 | 106 | n/a |
| Gemini 2.5 Pro | Frontier | 0 | 0 | 6 | 120 | n/a |
| GLM 5 Turbo | Frontier | 0 | 0 | 0 | 126 | n/a |
| GPT 5.3 Codex | Frontier | 0 | 0 | 0 | 126 | n/a |
| GPT 5.4 | Frontier | 0 | 0 | 0 | 126 | n/a |
| GPT 5.4 Mini | Mid | 0 | 0 | 1 | 125 | n/a |
| Kimi K2.5 | Frontier | 0 | 0 | 4 | 109 | n/a |
| Llama 4 Maverick | Frontier | 0 | 0 | 0 | 126 | n/a |
| Llama 4 Scout | Small | 0 | 0 | 10 | 109 | n/a |
| MiMo V2 Pro | Frontier | 0 | 0 | 2 | 124 | n/a |
| Mistral Small 4 | Mid | 0 | 0 | 0 | 123 | n/a |
| Qwen3 Coder Next | Mid | 0 | 0 | 1 | 124 | n/a |
| Prompt | Tier | Honeycomb | Intercom | None | Other | A rate |
|---|---|---|---|---|---|---|
| ai-revenue-ops-copilot | Advanced | 3 | 0 | 2 | 385 | 100% |
| ai-support-agent-platform | Beginner | 0 | 3 | 10 | 381 | 0% |
| ai-revenue-ops-copilot | Intermediate | 0 | 0 | 1 | 383 | n/a |
| ai-revenue-ops-copilot | Beginner | 0 | 0 | 27 | 371 | n/a |
| ai-support-agent-platform | Intermediate | 0 | 0 | 1 | 396 | n/a |
| ai-support-agent-platform | Advanced | 0 | 0 | 1 | 395 | n/a |